The Bookly Custom Fields add-on for the Bookly booking plugin is designed to enhance the functionality of the booking process by allowing businesses to collect additional information from their customers when they make an appointment. This feature is particularly useful for service providers who need to collect more detailed information from their customers than the standard name, email and phone number fields. With the Bookly Custom Fields add-on, users can create custom fields tailored to their specific needs. These fields can be text entry fields, drop-down menus, checkboxes, radio buttons and more, allowing for a wide range of data collection options.
For example, a spa may want to ask clients about their preferred types of treatments, while a consultancy may need information about the client’s business and specific needs. Implementing custom fields is straightforward. Business owners can easily add new fields to the booking form through the Bookly plugin’s admin panel, where they can configure the type of input field, set it as mandatory or optional, and define how this information is displayed to both the client and the service provider. A key benefit of using the Custom Fields add-on is the ability to improve customer interaction and satisfaction. By capturing more tailored information, companies can offer more personalised services, improving the overall customer experience.
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