WooCommerce Support Ticket System v17.9

The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation and adds a system for managing user and order support tickets. This way, the shop admin can easily keep track of and provide support for order and user issues. Order and user tickets can be submitted by users directly from the frontend pages. The shop admin can manage tickets using the dedicated backend area. Furthermore, the plugin allows email notifications, custom texts and many other customisations to better personalise the system according to the shop admin’s needs! Once activated, the plugin seamlessly adds a ticket area to all frontend order detail pages.

WooCommerce Support Ticket System – In this special area, the user can submit new tickets requesting support for that particular order, read the admin replies to the tickets already submitted, and submit new messages. Optionally, the user can also attach one or more files. Once a ticket is submitted, the customer and the admin can optionally receive a notification email (the notification system and attachments are disabled by default. Enable them from the Options menu). Is automatically displayed on the My Account page in its own tab called Personal Ticket Area (text can be customised using the Text menu) and can optionally be displayed on any frontend page using the special [wcsts_ticket_area] shortcode.